DISTANCE SALES AGREEMENT
This Distance Sales Agreement (the “Agreement”) is entered into between the Seller identified below and the Buyer placing an order electronically, in accordance with Law No. 6502 on Consumer Protection and the provisions of the Distance Contracts Regulation.
1. PARTIES
Seller
Trade Name: Lak’ech Studio
Address: Kartaltepe Mahallesi Muhtarlığı, Istanbul, 34040, Türkiye
Email: [email protected]
Buyer
The Buyer shall be identified based on the name, surname, address, telephone number, and email address provided by the Buyer during the ordering process.
2. SUBJECT OF THE AGREEMENT
This Agreement governs the rights and obligations of the parties regarding the sale and delivery of products ordered electronically through the Seller’s website, which are handmade to order and specifically produced for the Buyer.
3. PRODUCTS AND PRICE
Product(s): The product(s) specified in the order summary.
Unit price and total amount: The amounts stated in the order and invoice.
Payment method: The payment method selected by the Buyer.
Shipping fee: The amount stated during the ordering process.
All stated prices are sales prices inclusive of all applicable taxes.
4. DELIVERY AND PERFORMANCE
4.1. The product shall be delivered to the address provided by the Buyer during the ordering process.
4.2. The delivery period shall be completed within the statutory period, and in any event no later than 30 days.
4.3. The delivery period may be extended due to force majeure or circumstances beyond the Seller’s reasonable control. In such cases, the Buyer shall be informed accordingly.
5. RIGHT OF WITHDRAWAL
5.1. As the products subject to the sale are handmade to order and specifically produced for the Buyer, the Buyer does not have a right of withdrawal pursuant to Article 15 of the Distance Contracts Regulation, to the extent that the applicable statutory exception applies.
5.2. The Buyer acknowledges that they have been informed of this matter prior to placing the order and confirms their acceptance by electronically accepting this Agreement.
6. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL — DEFECTIVE PRODUCTS
6.1. If the product is delivered defective, damaged, broken, or does not conform to the order, the Buyer’s statutory rights under Law No. 6502 on Consumer Protection remain fully reserved.
6.2. In such cases, the Buyer shall notify the Seller within a reasonable period after delivery.
7. GENERAL PROVISIONS
7.1. The Buyer acknowledges that they have been informed in advance about the essential characteristics of the product, its sales price, delivery period, and the applicable exception to the right of withdrawal.
7.2. The Buyer is responsible for checking the product upon delivery.
7.3. The Seller shall be responsible for any damage occurring to the product until delivery to the Buyer.
8. PERSONAL DATA
The Buyer’s personal data shall be processed in accordance with the Privacy Policy and applicable legislation.
9. DISPUTE RESOLUTION
For disputes arising from this Agreement, Consumer Arbitration Committees (Tüketici Hakem Heyetleri) and Consumer Courts (Tüketici Mahkemeleri) shall have jurisdiction within the applicable monetary limits determined annually by the Ministry of Trade.
10. EFFECTIVENESS
The Buyer shall be deemed to have accepted this Distance Sales Agreement by electronically approving it.
This Agreement shall enter into force upon completion of the order.