PRIVACY POLICY
Lak’ech Studio (“we,” “us,” “our,” or the “Company”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide our customers with a personalized shopping experience (the “Services”).
Lak’ech Studio uses the ikas infrastructure to provide the Services to you. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or use the Services, make a purchase or carry out another transaction through the Services, or otherwise communicate with us.
In the event of any conflict between the Terms of Service and this Privacy Policy regarding the protection and processing of personal data, this Privacy Policy shall prevail.
By using the Services, you acknowledge that you have read this Privacy Policy and agree to the processing of your personal information as described herein.
PERSONAL DATA WE COLLECT OR PROCESS
“Personal data” means any information that directly or indirectly identifies, or can reasonably be used to identify, you.
We may collect or process the following categories of personal data in accordance with applicable laws and regulations:
Identity and Contact Information:
Name, surname, address, billing and delivery address, telephone number, and email address.
Financial Information:
Payment method, transaction information, and payment confirmation. Card details are not stored directly by us and are processed by the relevant payment service providers.
Account Information:
Username, password, preferences, and settings.
Transaction Information:
Purchase, return, exchange, cancellation, shopping cart, and wishlist information.
Communication Records:
Customer support requests, inquiries, and correspondence.
Device and Technical Data:
IP address, browser information, and device type.
Usage Data:
Information regarding your browsing and interactions with the website.
HOW WE COLLECT PERSONAL DATA
Your personal data may be obtained:
Directly from you,
Automatically when you use our website, including through cookies and similar technologies,
Through ikas and integrated service providers,
From authorized business partners and third parties.
PURPOSES OF PROCESSING PERSONAL DATA
Your personal data may be processed for the following purposes:
Provision of Services:
Processing orders and payments, and managing shipping and delivery processes.
Improving Customer Experience:
Remembering preferences and providing personalized content and recommendations.
Communication:
Providing customer support and sending service-related notifications and communications.
Marketing:
Sending campaigns, promotional materials, and announcements where you have provided the required consent.
Security:
Preventing fraud, unauthorized activity, and misuse of the Services.
Legal Obligations:
Complying with applicable laws and regulations and responding to requests from authorized public authorities.
SHARING OF PERSONAL DATA
Your personal data may be shared, to the extent necessary for providing the Services and in accordance with applicable laws, with:
ikas — infrastructure, hosting, and technical services,
Payment service providers,
Shipping and logistics companies,
Information technology and customer support service providers.
Your personal data is not sold to third parties for commercial purposes.
THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, policies, or content of such third-party websites. We recommend that you review the privacy policies of any third-party websites you visit.
CHILDREN’S DATA
The Services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children. If we become aware that personal data belonging to a child has been collected, we will take reasonable steps to delete such data.
DATA RETENTION AND SECURITY
Your personal data is retained:
For as long as necessary to provide the Services,
For the periods required under applicable legal and regulatory retention obligations.
We implement appropriate technical and administrative security measures to protect your personal data.
However, no method of transmission or storage of data over the internet can be guaranteed to be completely secure.
YOUR RIGHTS
Under the Turkish Personal Data Protection Law (KVKK) and applicable legislation, you may have the right to:
Request access to your personal data,
Request correction or deletion of your personal data,
Object to certain processing activities,
Withdraw your consent where processing is based on your consent.
You may submit your requests using the contact details provided below.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated from time to time.
Any updated version shall become effective from the date it is published on our website.
CONTACT
If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact us:
Email: [email protected]
Address: Kartaltepe Mahallesi Muhtarlığı, Istanbul, 34040, Türkiye
For the purposes of applicable data protection legislation, Lak’ech Studio is the data controller with respect to your personal data.